Deposits and withdrawals step by step
Deposits at Live Casino House are made in Vietnamese Dong by bank transfer or QR payment, and withdrawals are requested through the same cashier. This page walks through both, explains verification and wagering, and lists the usual reasons a payment is held up.
On this page
What you need for deposits and withdrawals
Accounts are held in Vietnamese Dong (VND), and deposits and withdrawals both go through the cashier after you log in. Have a mobile number that receives SMS and a bank account in your own name. The cashier shows the current minimum and maximum amounts and any charges, which are not repeated here because they can change.
How to make a deposit
Open the cashier
Log in on the official platform, reached through the button on this site, and choose Deposit.
Choose bank transfer or QR payment
Bank transfer shows account details to pay into, and QR payment shows a code to scan.
Enter the amount and decide on a bonus
Press GET BONUS only if you have read the offer and want it.
Pay exactly as shown
Send the exact amount to the details on screen, including any reference text, and never reuse old details.
Check your balance
Keep the bank receipt until the money appears in your account.
How to make a withdrawal
Check for an active bonus
Any wagering requirement has to be completed first.
Request the withdrawal
Open Withdrawal in the cashier, then enter the amount and your bank details.
Complete verification if asked
Upload the documents requested as clear, uncropped images.
Follow the status
Your transaction history shows each stage. If a request stops moving, contact live chat.
Verification
LCH may ask for verification documents before a withdrawal. A licensed operator has to confirm that the account holder is an adult, is who they say they are and owns the bank account being paid. The usual requests are a photo of a government ID and proof that the bank account is yours.
Wagering requirements and withdrawals
A bonus locks withdrawals until its wagering is complete. The First Deposit Bonus on a 1,000,000 VND deposit adds 228,000 VND, and x10 on deposit plus bonus means 12,280,000 VND in bets first. Some offers also cap what you can withdraw, and winnings above the cap are forfeited. The promotions page lists the terms of each offer.
Why a payment is delayed and what to do
- The amount sent differs from the amount entered, or the reference text is missing.
- The payment came from an account in another person’s name.
- Verification is incomplete, or a bonus still has wagering left.
In each case, message live chat with your username, the amount, the time, the method and the bank receipt. The contact page lists every support channel, and the FAQ answers the most common questions.
Safety habits
- Pay only to details shown inside the cashier, never to an account sent to you in a chat message.
- Support never asks for your password or an OTP. Turn on two-factor authentication, as the login guide explains.
- Deposit only what you planned. Payments are for adults aged 18 and over, and the responsible gaming page shows how to set a budget.
Deposits and withdrawals FAQ
What is the minimum deposit at Live Casino House?
The cashier shows the current minimum for each method. To qualify for most bonuses you need 100,000 VND, and the welcome bonuses for slots, sports and fishing need 200,000 VND.
How long does a withdrawal take?
It depends on verification and on the method, so no fixed time is quoted here. The cashier and live chat give the current timeframe.
Are there fees on deposits or withdrawals?
Any charge is shown in the cashier before you confirm. Your bank may also apply fees of its own.
Can I withdraw to someone else’s bank account?
Expect withdrawals to be paid only to an account in your own name, because verification exists to check exactly that. Tell support first if your bank details have changed.