Privacy policy
This privacy policy explains what the Live Casino House website collects when you visit, why, and what you can do about it. The site holds no player accounts. Registration, payments and play take place on the gaming platform, which has its own privacy policy.
On this page
What this website collects
This privacy policy covers this website only. You can read every page without creating an account or giving your name. Your username, password, mobile number, documents and payment details are never entered here. They belong to the gaming platform and are covered by that platform’s own policy.
What this site does collect is technical and limited.
- Server logs. IP address, date and time, the page requested, the referring page, and browser and device type.
- Cookies. Small files stored by your browser, listed in the table below.
- Analytics. Statistics on which pages are read, for how long, and from what kind of device and approximate region.
Cookies used on this site
| Type | Purpose |
|---|---|
| Essential | Keep the site working and protect it against abuse |
| Preference | Remember choices such as your language |
| Analytics | Count visits and measure which pages are useful, in aggregate |
When you press a button that leads to the gaming platform, the link may tell the platform which site you came from. What the platform does with that information falls under its own policy.
How the data is used
Server logs are used to keep the site running, to diagnose faults and to detect abuse such as automated attacks. Analytics data shows which guides are read, so that pages can be improved. The data is not used to build a profile of you as an individual, and this site does not sell it.
Sharing
Technical data is handled by the companies that host the site, protect it and provide analytics, acting as service providers. It may be disclosed to authorities where the law requires. This site does not receive your account or payment data from the gaming platform.
Retention
Server logs are kept only as long as they are needed for security and troubleshooting, and are then deleted or anonymised. Analytics data is kept in aggregated form. Cookies expire on their own schedule or when you clear them.
Your choices
- Block or delete cookies in your browser settings.
- Use your browser’s private mode or tracking protection to limit analytics.
- Ask what data relating to you is held, or ask for it to be deleted, at the address below.
Children
This site is for adults aged 18 and over and is not directed at children. It does not knowingly collect data from minors. Parents will find advice on the responsible gaming page.
Changes to this privacy policy
This policy may be updated when the site or its tools change. The version on this page is the current one.
Contact
Privacy questions and requests go to the compliance team at compliance@solarisinnove.com. For data held in your player account, contact the platform’s support as described on the contact page. The website terms of use explain how this site relates to the platform.
Privacy policy FAQ
Does this website store my casino account details?
No. There is no registration, login or cashier on this site, so it never receives your username, password or bank details.
Can I browse this site without cookies?
Yes. Block or delete cookies in your browser and the pages still load, although your language choice may not be remembered.
Who do I ask about my personal data?
For this website, write to compliance@solarisinnove.com. For data in your player account, such as your mobile number or verification documents, contact the platform’s support.
Does this site see what I do on the gaming platform?
No. Once you follow a button to the platform, your activity takes place there under the platform’s policy. This site does not receive your balance, bets or transactions.